Hi
You need to understand that not all dongles (firmwares and drivers) are supported. If you know the exact chipset of the dongle, maybe you can find the drivers and install manually. You should be able to see it via "dmesg" command.
thank you for your response...just a question tho....according to a simple installation manual i found on the net,
it says once the dongle is installed in position, restart the box and it will detect the dongle and ask for firmware for it..
I had no such response from the box. is this normal?