Thank you, seems to be working now, much appreciated. Strangely I cannot see any entitlements via the web interface but I am still able to get the few extra channels.
One thing I've noticed is the box occasionally gets a little confused about what channels I can see/record at the same time. Probably need to read up a bit more but starting to think about getting a FBC LNB installed to sort this out (unless I'm barking up the wrong tree!). :)