Cant get i.p from dm500hd

Hi ive a prob with dm 500hd clone,box was workin away perfect and then died .......
So when im tryin to reflash and get i.p from box i cant.........
When im press on power button from behind and hold button on front i cant get i.p on screen....
Then i tried dcc e2 to get i.p and it cant search it so i can reflash..........
Through my web browser r even dream up

but i cant do that either any suggestions what i could do r try.....thanks for help

No pal....i eventually got it up and runnin with ncf repair tool