Zgemma H9 2H IPTV unable to play HD / UHD streams successfully

Good afternoon all,

I received my zgemma H9 2H box earlier in the week and I have been having some trouble with it.
I am using it solely for IPTV.
It came loaded with atv 6.2 out of the box. I installed whooshbuild infinity along with the Serviceapp (Enigma2 playback system from default to serviceapp and then changed the Player to exte3player.)

Within the IPTV Bouquet Maker app I set the TV Stream Type to 5002 and then selected "Create Bouquets" from the main menu. The bouquets generated successfully along with the associated EPG.

The channel list loads fine and I am able to navigate between the different sections of my IPTV service using the PREV and NEXT buttons on the remote.

The problem I am having is that whenever I select a "HD" stream I get terrible stuttering and lagging. BeeBeeCee One SD works absolutely fine for example, whereas when selecting BeeBeeCee HD, the picture and sound stutter every few seconds to the point where it is unwatchable.

I have cleared bouquets and regenerated them, selecting 5001 for the TV Stream Type aswell as 4097, all with the same result.

In terms of my broadband, I have tested on the box itself an I am getting 69.70 Mbits/s download and 17.36Mbits/s upload.

I have added two separate IPTV services and experience the same juddering and stuttering with the HD channels, irrespective of the TV Stream Type selected.

The same channels play without issue on my AmazonFirestick 4K and my phone (via various apps).

Does anyone have any ideas what could be causing this please or how to remedy it? My box was bought purely for IPTV purposes (we do not have VM in this area at the moment), however at the moment it is functioning like an expensive doorstop. I appreciate that these boxes are built for satellite / cable functions primarily, but I would have expected some decent IPTV performance, based on the videos I have seen online.

Any help would be much appreciated
Cheers
Jimmy

Quote from pauldb

have you tried xc plug in lite 2.0,i think its in plugins, give that a try and see what happens

the other thing is maybe whoosbuild has added somethings your box doesnt like,like extra plugins or skins and its taking too much memory up,could try and remove stuff whoosh has added
id go back to basic though, openatv latest and just kiddacs plugin or what ever you are making your bouquets with, see what happens

Thank you for the suggestions Paul. I was not aware there was a lite version of the xc plugin. I will give that a go.

Cheers

Quote from gerrykiddy

Be aware of the very small ram in this box. There are tutorials on using flashextender and an SD card or usb stick to boost it. I cannot get a modified XtreamTV plugin to install although it does load the generic XtreamTV plugin. Very quick box but the firmware does seem lacking.

Guide how to install Flash Expander on Zgemma 9 Series and other models.

Thanks gerry. I will give this a go too.

Cheers

There was a suggestion on another forum that this issue may be attributable to Vodafone broadband throttling of iptv streams. I did check out the VF forums and I must say I was still a little dubious that this could be the issue as the same streams played absolutely fine on my 4k firestick (on the same VF broadband network).

However, I did use the XC VPN plug in (as I already had a PrivateInternetAccess account) and configured it to a UK - Manchester VPN. The same channels that were previously buffering, then worked absolutely fine. Very bizarre. It must be some conflict with the way VF handle the streams initiated from the zgemma box / zgemma builds for this box.

Thanks again for your responses.