DM920UHD-4K - "Tuning ... Failed!"

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Hello,

DM920UHD-4K

Merlin-4 OE2.5

I have two satellite dishes, capturing three satellites: Astra 19.2E + Hotbird 13.0E + Hispasat 30.0W. In addition to these satellite dishes, I have cable reception (terrestrial).

I am in need of your help.

My Box is new. It was purchased at SatKing (Germany) on 01/03/2021.

This Box, has been working well, without any problems.

But, about three days ago, I started having problems with changing channels. When I switch from a Cable Channel to a Satellite Channel, this error appears: "Tuning ... Failed!". And the Channel does not open.

Then I go to Tuner Settings -» Reception Settings", open the settings, confirming with double OK, and the Satellite Channel, selected, opens.

I can then run the satellite channels without error. The error appears only in the transition from a cable channel to a satellite channel.

I appreciate your tips.

Thank you very much. Hugs.

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Hello hecha71.

Thanks for the information.

So I will do: I will install PeterPan (OE2.5).

But I only find Image of 2018.

Can you help me with a newer one, please?

Thanks.

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Hello @hecha71.

Thanks for the information.

Hugs.

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Hello hecha71.

I was, yesterday and today, in an "install + uninstall + reinstall" of several OE2.5 images, for the DM920UHD4K.

Merlin4 + PeterPan + Newnigma2 + DreamElite.

With all Images, the same error. Weird.

It couldn't be. So I started doing screenings, looking for the error. And I found out.

It is in the Skin Plugin "HDGlass17".

After installing this Plugin and configuring it, the error appeared.

I entered the Plugin, did the "reset" to the configuration, and the error disappeared.

Thanks for the tips and help.

Hug.

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Hello hecha71.

It's solved. And I got DreamElite installed.

Thank you for your help.

Hugs.

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Hi

I reopen this question, because I have news about it.

Namely, about the exact problem, because the same is happening:

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In this case - channel selection with PIP - this is a bug in enigma2 (already very old).

When using enigma2 with a "triple" tuner, it does not release the tuner after the PIP and, "Tuning ... Failed", appears.

So I have 2 solutions:

1. Do not use any type of channel selection with PIP.

2. Do not use the triple tuner on the DM920.

The triple tuner is a good option, but for use on the DM900, where there is only one tuner slot.

The DM920 has two slots for tuners:

So I can use a dual DVB-S2 tuner + a tuner DVB-T2 / C.

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As I have a DM900UHD (defective), with a double DVB-S2 tuner + a DVB-T2 / C, can these tuners be installed on the DM920UHD, without any problems?

If so, will they be easy to replace / install?

I waiting for your information.

Thanks

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Hello bibic.

Yes, as you say.

Just with one detail: from the DiSEqC, two cables come to the receiver.

I replaced the DM920's tuner with the DM900's. It was easy.

Now, it's working well.

Thanks.

Hugs.

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Hello @bibic.

Yes.

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