Xp1000 problem

Hi all,

New to this forum,

Having an issue with my reciever, when i try to stream my box at home from via 'blackbox liver' or open webif via VLC media player, the picture streams perfectly for around a minute and then freezes, but when you close VLC down and open it again it streams for another minute without any freezing.

Im using Fiber optic broadband at home where my Xp1000 is situated and broadband on my laptop in a differnt country.

does anyone know of any known problems?

details

Box
Brand: MaxDigital
Model: xp1000
Chipset: bcm7358
Frontprocessor Version: None
Total Memory: 236108 kB
Free Memory: 140212 kB
Box Uptime: 4d 21:16

Software
Kernel version: 3.9.1
Firmware version: 2014-01-10 19:56:36
Gui version: 2013-11-13

Tuners
Tuner A: BCM7346 (internal) (DVB-S2)

any help would be much appreciated.

Sorry if this post is in the wrong section.

Thanks.

Same network is steams fine.

its just when i am streaming from a different country, i got my broadband upgraded when im overseas and still no joy.

i think its something to do with the BOX, maybe a configuration issue? im able to stream BT sports HD in my flat without any issues and i can stream normal *** sports without freezing from the box at home.

i will look into this. thanks.