Home plugs can give issues try them out the loop but to be honest the type of service you are using you need to expect this as they pack servers for profit ,its totally different to one run by a hobbyist with local cards , and they will always tell you the issue is with you and everyone else has no complaint you'll jump threw hoops to fix it till you realize they are are telling you stories
Try stay within the forum rules and look at getting a subscription to share
