what version of CSP are you using ?
What version of oscam are you using ?
Are you using whitelist in oscam ?
List your oscam.conf
List your reader config from oscam.server
Csp 0.9.0r224
oscam 8168
not use whitelist
oscam config:
[global]
nice = -1
WaitForCards = 1
logfile = stdout
preferlocalcards = 1
saveinithistory = 1
dropdups = 1
[newcamd]
key = 0102030405060708091011121314
port = 21999@0963:000000
keepalive = 1
[webif]
httpport = 7778
httpuser = xxxxxx
httppwd = xxxxxx
httprefresh = 0
httpallowed = 0.0.0.0-255.255.255.255
httphideidleclients = 0
httpreadonly = 0
httpsavefullcfg = 0
[cccam]
port = 21999
version = 2.1.4
reshare = 0
oscam reader
[reader]
label = reader1
enable = 1
protocol = pcsc
device = 0
caid = 0963
ident = 0963:000000
detect = cd
mhz = 357
cardmhz = 600
group = 1
blockemm-u = 0
blockemm-s = 0
blockemm-unknown = 1
blockemm-g = 1
emmcache = 1,3,2
[reader]
label = reader2
enable = 1
protocol = pcsc
device = 1
caid = 0963
ident = 0963:000000
detect = cd
mhz = 357
cardmhz = 600
group = 2
blockemm-u = 0
blockemm-s = 0
blockemm-unknown = 1
blockemm-g = 1
emmcache = 1,3,2
oscam user
[account]
user = user1
pwd = lunixsat
keepalive = 0
group = 1
ident = 0963:000000