no scanning menu

Hi guys my brothers dm500 has all of a sudden messed up
(i think he's been fiddling with it) so i decided to reflash it
now it seems theres no option within the image to scan i have copied over a working service and bouquet file but nothing is happening its been a while since i had a dm500 am i missing something or has the tuner gone

i have reflashed a new image theres no setting for the tuner to be found or scanning setting transponerder setting its weird

tried that to its a real strange one think i will flash it from the wifes laptop i'm thinking somehow my setting on this laptop are all geared up for a dm800hd although i did change all setting but may be a bug could you advise on what dreamup version to use with a dm500 it maybe that to

just reflashed gemini image and gues what its still the same no scan settings

just flashed another image exactly the same no scanning setting the cable is in and working as its off the dm800 it must be the tuner surely

well looks like a strip down tomorrow must be something internal thanks for your help ddaddy i will report back tomorrow