DM 500 HD it´s dead?

Use JapharFlasher, its an Universal DreamUp that will work ALWAYS to restore your box if you loaded the wrong software inside,

Emo

or try to flash it through the serial port (usb /serial for this model) using the right firmware for your receiver (if it is original,or clone).

JapharFlasher works 100%, just be sure you have the drivers installed, your cable is working, you use BOTH Rj45 + Mini USB connected.

Emo

didi you tried another power suppluy?

felix dias

What sim type is this box mate?

Try using Universal dreamup

V-1_3_3_9

Tick the use network option with a Ethernet cable connected too

I hope it's not dead, remove it from power , power it off from the back switch. and leave it for 10 mins.

download dreamelite image for DM 500 HD.

connect your box with Ethernet cable and switch it on , it will start may be nothing will appear on tv screen but don't worry.

as there is no present image on it.

find out the ip address of your DM 500 hd

open firefox browser and type your ip on it , on a laptop

it will open your DM page and from the browser select the previous downloaded image of dreamelite 500 hd and click flash

wait until its done. after that you will need to power it off from the rear switch and power it on again , you are done.

I think you do not do this right. I have had numerous problems with the original / clone box, but I've always got them in order.
Especially with "JapharFlasher", which is the best.(My opinion)
There are many "how to". Follow this step by step, so I think this will work out.
If not then you will need to get another tuner.

I usually use both rj45 / usb and network connected to the dreambox, along with "JapharFlasher"

With JapharFlasher, you set the IP via it, and using the RJ45 cable connected from the DM500HD to the Router/Modem, and the Mini USB mini-port on the DM500HD to your PC, you can then set the IP to the DM500HD box and run/force the process.

Emo

Quote from felix dias

I can not find the ip of dream

download DCC (dreambox control center) and install it , if you don't already have it. then run it and click on search and wait , it will list all ip address on your network. you will find dreambox ip with the name dreambox. make sure you put your router ip in the given field before clicking search.

The above instruction is simplest thing you can do, if you have the will.

Quote from felix dias

I did this, but the ip of dream does not appear:

dream "lost" the ip

Vê o ip no router. Consegues ver o ip que o router atribui á box.

If the dream is dead, how can you have an ip on the router?

If it is dead it does not send signal to the router

Use JapharFlasher with the 2 cables, RJ45 Box-Modem/Router, MiniUSB Box-PC,

To restore your box,

Emo