Audio and video issues - Zgemma H9 Combo

There are 2 replies in this Thread which was already clicked 1,510 times. The last Post () by Lynx_Lynx.

  • Hello guys,


    First, please forgive me if the issues below are already know, but I search this and other forums and couldn't find any information about them.

    I bought Zgemma H9 Combo about month ago and installed PurE2, OpenATV, OpenPLi and OpenViX images. Using any of these images, I noticed:

    1- There is a random ticking noise can be heard from tv speaker when watching tv channels. It seems it happens depending on the audio content. It is annoying especially on quiet scenes. I tried to reproduce the issue by recoding and playing back a channel while the problem happening but I couldn't heard the noise when playing back the clip (using Media player).

    2- There is a random quick change in picture brightness (from darker to normal). It also happens depending on what is playing and can be noticed clearly when watching football matches.

    I am not sure if these are hardware related problems or something else. Btw, the STB is connected to LG smart 4K LED TV and having no issues with my other STBs. I replaced the HDMI cable and used a different TV HDMI port but nothing changes.


    Any suggestions to solve the problems please?


    Thanks a lot,

    Rasool

    Edited once, last by rasool80 ().

  • Update:

    The brightness problem doesn't happen when changing "HDMI HDR Type" to hdr10 or hlg in Video settings. So, I can say this workaround solves the problem for me even though I should enable HDR all time.


    The audio noise problem still happens.

  • For SDR channel you need to change "HDMI HDR Type" to Dolby. Dolby doesn't actually work as it should (openATV 6.4), but it solves the brightness problem (random quick change) for SDR channels :)

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