Help needed to stop freeze and audio sync on technomate 5402 HD

Hi I new to the site and all this tec with my technomate in the past i had someone who would set it up and it worked great ,now i have a line but all i get is freeze and bad audio sync , i have just downloaded and installed a new patch from here but its made no difference ,can anyone help me ,in easy use terms, thanks

Hi sorry i did not but i did not realise i had to do one , where do i put my intro and what should it include?

hi thanks for reply this box has always been great ,only changed with last line , but think i have sorted it this morning ,found a help page on here ,and it said do a factory firmware update then factory restore then add the patch and channels and so far its been spot on , this is all new to me but im learning ,and want to learn more about the lines ,which are better and why c or new ? and how to find good ones myself if thats possible

hi i have done the intro this morning and it was someone who replied that used provider