Dish wont move to certain satellites

Hi folks

Hope you can help

I recently had an 80cm Motorised Dish installed

Lets see if I can explain what the problem is

Using Catseye Bouquet I am able to select channels from 3E 7E 9E 10E 13E 19E 20E 23.5E 26E 28.2E and others going East
The Dish will then move to the position for ALL these satellites. Obviously some wont receive a signal e.g BADR

I am unable to select ANY from a WEST position and 4.8E as the channel lists are greyed out. Looking to get Thor 5/6 0.8W
Strange how I can get dish to move to 7E and 3E but not 4.8E which is in the middle so to speak. I know I wont pick up anything from 4.8E but surely dish should move there?

I have updated my Satellite.xml file using the link on here but to no avail.

I have VU SOLO2 running OpenPli 4 Beta

Any help much appreciated

Mike

a guy installed it for me. wish I had the skills to do myself.
Doesn't explaion why channels are greyed out on 4.8E as i can get dish to move as far as 3E and pick up channels

Will post tuner config when I finish my work.

Quote from toothfairy

It would be greyed out if you weren't on the correct sat.

Not true. If I am on 13E and go into the bouquet for say 19.2E The channels are not greyed out. I then select one and the dish automatically moves to that satellite

Here is tuner config

Tuner A

config mode simple
mode single
Sat sly uk
Send Diseqc no

Tuner B

Config Mode Simple
mode positioner
Long My Longtitude
west
Lat My latitude
North

Tuning step size 0.360
memry positions 040
Horizontal turn speed 2.3
Vert turn speed 1.7

There is obviously a setting, and/or file not set up correctly
As said above strange that I cant get dish to go to 4.8E by using channel selection in bouquet but can get 3E and 7E no problem

If it was only West satellites then I would think perhaps motor not set up correctly but its also 4.8E

Quote from astra28.2

motor can only be controlled by one cable via tuner A in your twin stb.

If that was the case, then I wouldn't be able to get the motor to move to the satellites stated in my first post.

UPDATE

Installed BH image and was able to get the dish to move to all the west channels and 4.8E through SATFINDER in setup

Was unable to do that in OpenPli SATFINDER

I am however unable to pick up 0.8W The signal gets blocked by my extension on the side of my house :26_002:

Such a shame as it manages 3E. arrghh if only i could get that extra 4 degrees to the west

Thanks anyway folks for your input on this

Mike