Important info about the future of your Dyn account

eastwood · Apr 7th 2014

To our Dyn free hostname users:

For the last 15 years, all of us at Dyn have taken pride in offering you and millions of others a free version of our Dynamic DNS Pro product. What was originally a product built for a small group of users has blossomed into an exciting technology used around the world.

That is why with mixed emotions we are notifying you that in 30 days, we will be ending our free hostname program. This change in the business will allow us to invest in our customer support teams, Internet infrastructure, and platform security so that we can continue to strive to deliver an exceptional customer experience for our paying customers.

We would like to invite you to upgrade to VIP status for less than $20 -- a 25% discount good for any package of Remote Access (formerly DynDNS Pro). By doing so, you'll have access to customer support, additional hostnames, and more.

Here's how you get this done in two easy steps:
- Login to account.dyn.com.
- Click here to add Remote Access to your cart at the 25% off VIP rate. The discount will be applied upon checkout.

We thank you for your usage of Dyn through the years, and hope to continue to support you through Dyn Remote Access or other products for years to come. Visit our FAQ page or this blog post for more information.

masterasy · Apr 7th 2014

Free User Discontinuation FAQs
Need Some Information? Check Out These FAQs:

Quote

Q: Why are you making this change?

The change to no longer offer free hostnames will allow us to invest in our customer support teams, so that we can continue to deliver an exceptional customer experience. Additionally, we have an obligation to have the cleanest network possible. We have seen an increase in abuse issues with free hostnames in recent years, and the most responsible action we could take for our paying customers was to end the service.

Q: When are you making this change?
Beginning Monday, April 7th through Wednesday, May 7th, current DynDNS Free hostnames will remain active. After May 7th, any free accounts that have not upgraded their accounts to VIP by purchasing an upgrade to Remote Access will have their DynDNS free services disabled. Several email notices detailing the changes being made will be sent out during this 30-day period.

Q: How have I been notified about these changes?
If you are a user who is impacted by these changes, you will have received an email detailing the situation on or around the date of Monday, April 7th. We have also posted additional information about this change to our blog, as well as our Dyn Community forum. If you did not receive an email from us, and feel that you should have, please contact userhelp@dyn.com.

Q: How can I continue using my hostname(s)?
In order to continue using your dynamic DNS hostname(s) after May 7th, you must upgrade to a Dyn VIP account by purchasing Remote Access (DynDNS Pro). Dyn has provided all current free users with an exclusive discount that can be applied to the upgrade, so please check your email for more information on how to apply the discount immediately.

Q: How does upgrading to Dyn Remote Access (DynDNS Pro) benefit me?
By upgrading to Dyn Remote Access, users will get to keep their current Dyn free hostnames, as well as the ability to create up to 30 hostnames in total. You will also have more than 260 unique hostnames to choose from, access to customer support, and will see a performance upgrade in the coming years from our investments in the platform.

Q: How long do I have before I need to make up my mind?
In the interest of providing our free users with enough time to evaluate their options, we will be giving all free users 30 days from Monday, April 7th to Wednesday, May 7th to decide whether they would like to upgrade to a VIP user at a discounted rate, or join another free dynamic DNS provider.

Q: What happens if I decide not to purchase Dyn Remote Access?
After May 7th, any free accounts that have not upgraded their accounts to VIP by purchasing an upgrade to Remote Access will have their DynDNS free services disabled. This means that any dynamic DNS hostnames that were associated with your DynDNS Free service will expire.

Q: What if I am already a VIP customer?
Dyn VIP customers will not be impacted by this change unless they have free hostnames in their account. Paid hostnames will not be affected, but the free hostnames will be.

Q: I was an early donator and was promised free services for life. Are my free services lost?
All of the free services promised to donators will be honored and they have been contacted. If you feel that you got an email in error, please contact userhelp@dyn.com.

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from dyn.com

**annie12** · Apr 7th 2014

because its still cheap and if you forget to login
for a while you have to reset and all that bulls...t
(never happened to me) liar liar LOL

**thatfellow** · Apr 7th 2014

Quote

because its still cheap and if you forget to login
for a while you have to reset and all that bulls...t
(never happened to me) liar liar LOL

Exactly, $20 for peace of mind is a small price..
Of all the money I have burnt with this hobby / "full time hob", the sub for dyndns was one of the best bargains...

& no, I don't work for them, I just appreciate good value when I get it..

**master G** · Apr 8th 2014

Use this coupon code to get 25% off a PRO account..

Code

[COLOR='#FF0000']UPGRADE2VIP[/COLOR]

Code

http://www.retailmenot.com/view/dyn.com?c=5266137

chelseabaz · Apr 28th 2014

hi guys and girls
recieved this email from dyndns, is there any way of getting around this without paying?

nano · Apr 28th 2014

Yes, use no-ip instead

chelseabaz · Apr 28th 2014

just updated for $18.75
worth it in my opinion

nano · Aug 13th 2014

DT-DNS is also another one worth looking at. Their 12 month package comes in at around £5 a year.

If you use BT as a provider you can update your dns through the home hub so theres no need to worry iabout if its updated or not.

I use it just for a back up just incase no-ip goes tits up again.

Nano

**digi247** · Aug 13th 2014

The HomeHub on BT also Updates with other DNS providers through the router such as No-Ip and dyndns

Important info about the future of your Dyn account

Participate now!

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