cloud ibox 2 plus tuner problems

hello,

firstly i apologize if this post is in the wrong section.

i got an ibox 2 plus a few days ago, i got it up and running got my cccam.cfg installed via filezilla and running thelatest version of openvix i only have one problem, when i do an automatic scan (28.8) it only picks up 217 channels every time, ive tried reflashing with serveral differnt image to no avail, also tried autobouquestmaker to no avail it just says "timeout for tuner lock", all my config setting are correct for my satalite etc, most channels it picks up are free channels but it also picks up espn, bt sport, a few adult channel witch i can view witch also tells me i have my cccam set up correctly also tried manual scan to no avail. on the ibox on E4 for example the signal strengh is 63% were as onmy f5 the strengh is 89%.

i no my *** dish and lnb are all ok as i also have an f5 box with all channels and no issues.

i read on another site that these boxes have weak tuners? i checked the solder on the tuner when i opened it up and all seems ok.

any help would be appreciated as this box is a big step up from the f5 if i can get the signal to work properly.

thanx

thanks to you both for yur reply i tried both options there and it still the same no signal on the channels apart from the one i received on the origional scan

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when i turn to a no signal channel it say on the screen service not found (SID not found in PAT)'

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also some say "tune failed". im at a loss seems like money down the toliet