Addon Error

Hello,

I am very new to this, and we have had our Cloud Ibox 2Plus for a couple of months, and since updating it to tsmedia 7.99 we keep getting addon error message.

I asked the guy who sold me the box and he said 'google it'

Please can someone advise what i need to do? In extremely simple terms as I dont understand it much!

thanks in advance

so does that mean i need to update it again?

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sorry just checked we are on 8.3

I have read a few of the comments etc but I dont understand them. Thats why i created a separate thread hoping someone could help me in simple terms.

Im sorry for duplicating things and asking people to repeat things

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"Error:addon error,no returned data, check details with Info button"

this is the error message

im not sure what we were upgrading from as its the first time ive ever done it. I am trying a reinstall now. thank you

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im still getting the same error message :-(

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This also comes up:

*****How to:add proxy link *****
**first method**
1-import sys, syspath from settings (green button) open settings and select domainfromfile-true save and exit
2-open etc/TSmedia/proxy_links files and add this line exactly
movie25$proxy1$http://www.movie25.com/
replace http://www.movie25.com with youor proxy link
save and exit
open TSmedia/movies/movie25

**second method**
1-from addon screen open settings (green button) and for domain change default website to your proxy
2-save and exit
check info button to see proxy taken by the plugin

Im struggling to find the menu it is referring to, but I have no idea whay 'your proxy' means either