Tune Failed!

**100craig** · Feb 4th 2015

Hi All, just moved house and reconnected my box, i can receive all the free to air but not the other channels? Tried doing auto and manual scan it find all the channels but when i click on them it just says tune failed. Any help?

**master G** · Feb 4th 2015

How do you have the tuner setup ? Is this a static dish or motorized ? If it`s static set as in the image below..

Try loading the attached channel list, do you still get tune failed ?

3c2a2d850205928.png

**mckee25** · Feb 4th 2015

Going to need some more info buddy....

box/image/dish setup (motor or fixed) /are you using your own card to open the premium channels? or a share? what emulator?

**100craig** · Feb 4th 2015

Master G its a static dish and is set up how you have it. Just tried a re-scan there and i have about 30% of premium channels, will try up loading channel list in the morning to see if that is the problem. Worked fine at my old house which was about 1 mile down the road.

Mckee25 box Vu Solo 2 / open vix / fixed / share /

could the size of the dish at my new place be a problem?

**mckee25** · Feb 4th 2015

What dish size do you have now buddy??? there is a chance it's out of alignment..... Try as master G has suggested first, then post back and we can take it from there....

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