Vu+ SOLO SE- DVB-S2 8 PSK signal Problem

my vu+duo2 does not show signals on IntelSAT 12 (45E) tp- 11550V, 28800, 8PSK, DVB-S2, FEC- 3/5
what might be the problem. is it problem with tuner capabilities
i sent message to vuplus unfortunately no response

abid has posted in other forum that VU+ all current models except Solo 4k are not storing channels of Videocon package available on ST2 satellite located at 88 east but no solution has been found .any suggestions please................

Below is detailed video of the same

Its not a question of Higher symbol rate.
I have a Vu+ Solo 2 receiver and I tried to download Dishtv packages.
Certain TPs with 43200 SR are downloaded while SR of 3270 is not downloaded.
Anyway nice video and thank you so much for the comments which are blunt and telling the truth.
I cant understand why this high priced receiver is lacking basic simple feature like blind scan.
Entering frequencies and SRs is a headache with the cursor not pointing to the beginning in the cage.
"A simple thing made complicated"-that should be Vu+ slogan.