dm500 help

There are 9 replies in this Thread which was already clicked 1,969 times. The last Post () by Reilly.

    Hi guys cant get my head round this and wondering if any one can help. My mate bought a dm500 but he cant connect to anyone tried 3 different people and still couldnt connect I lent him my tm500 and my vu duo and they couldnt connect either but they are working in my house . so i take it is a network problem would he need to forward a port as a client or maybe a ip conflict. hes on Virgin media 30mb and a dlink router i have the dm500 and its working away in my house any one an ideas

    Yeah mate tried 3 diff ones. he cant connect to any of them but i tried his box and its working away in my house. I didnt think you need a port open as a client i thought it was plug and play.

    • Official Post
    Quote

    I didnt think you need a port open as a client i thought it was plug and play.


    Correct, port doesnt need to be open if you are only a client.


    In network settings check if DHCP is turned on.


    Try testing whether the DM500 has connection to the internet, use DCC E1 to search the network to make sure the router has assigned an ip address.

    Quote from master G

    Correct, port doesnt need to be open if you are only a client.


    In network settings check if DHCP is turned on.


    Try testing whether the DM500 has connection to the internet, use DCC E1 to search the network to make sure the router has assigned an ip address.


    I would have thought DHCP is on as it works at another property.

    yeah got ip also logged in to him via team viewer and everything on router is ok and on his box. the only other thing i can think of is it must be the dish

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