hi hoping someone can help.
I have the dm500 with the above image and its been working fantastically until a few days ago where I have had an issue but not sure what to do.
the box boots up the screenshot comes on with the halo soldiers on and then that's it. I am able to access the menu and favs etc but when I actually go on to a channel it says error no channel found. for some reason there is no frequency details against any channel. I tried running a scan and it was going through transponders but was not picking any channel up. I thought an online update may be required but no update available.
any ideas?