Hi. I recently purchased this receiver to take over from my very reliable Spiderbox HD9000. After 2 and a half years of using this box i never really had any issues with it but felt it was time for an upgrade so took the plunge with the Vu+ box. I'm not going to lie but it took me quite some time to get everything sorted but eventually i got there and on Wednesday night/thursday morning i had everything sorted and clearing properly. I even got the local engineer who has done some bits and bobs for me in the past just to come and make sure everything up there was in order and dish hadn't moved at all (we'd had some strong winds since the last time it was checked a year ago) The dish hadn't moved at all and everything was fine when the guy left. He checked Thor 0.8 and i was getting 81% signal strength which i thought was pretty decent.
Didn't really use the box yesterday until last night and now everything has gone to pot. I did have a notification saying there was a software update that could be carried out so i went ahead and did that. That was the only change/thing i did to the box since the engineer left when everything was working perfect. Co-ords are inputted correctly but i can't even pick 0.8 thor up now and 28.2 signal strength ranges between 0-50% when i flick through the various transponders. I have started from scratch doing a factory reset using the very latest Vixx image that came out today but still i am not picking satellites up and can't get thor and 28.2 signal strength is very poor.
So annoying because everything was working perfectly yesterday morning.
Has anyone experienced this before? Does anyone have any advice as to what might be the issue? I have asked the engineer if he can pop over again when he gets chance just to double check everything again but surely it can't be the dish is out when he checked it and it was fine?
Any advice will be greatly appreciated.
Thanks
Gary