connection

hi lads, funny 1 this a friend of mine has a qbox, he was always connects to me 100 percent he changed image from roy ? to arthur stone recently. Now he has a lot of brake up connection 50 percent..if i use a differant server/dns (its a spare) it all works perfect.(my server is not maxed out) His emu is radar any help would grateful TIA ... ps my ccam is same on both servers???
Found problem it was cline dont ask me why but when i typed it not copy/paste it woked 100 percent