Cross EPG downloader can download from the Internet or the signal cable for some providers. FOr some providers it does both. You need to specify what settings you are using for people to assist effectively.
If it is crashing, a crashlog will be generated. Upload it as an atatchment so peopel can see what the cause is. A possible reason is that you have set it to download EPG to internal flash memory.
Are you writing the epg data to usb stick or internal flash? (is your flash/usb if installed nearly full?)
Usb is a better option as it will keep your internal flash free for plugins etc.
You won't need a hugh capacity usb stick for it (I use a 4gb with picons and swap file on it in vu zero)
virgin epg is simple make sure the cable epg is ticked in the epg settings (not crossepg), you then have a channel called pvr-epg in cable set a null recording up every night say 5 oclock or leave it on that channel, ie so it switches to that channel but doesnt record, the guide will populate
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