Posts by chris0147

Quote from jenseneverest

Quote from chris0147

I have only put the wrong latitude and longitude in the receiver as my sat installer told me to change it.

Any half good installer will know that your location, your lat and your long where you have your dish, is the only correct one for it.

Regardless you asked for him to do XXXXX and he has done YYYYY

You do not have all of the sats and never will like it is currently.

19east is probably the strongest satellite and absolutely useless for setting a dish up with.

You can try changing whatever setting you like on the box, but at the end of the day if your dish is not setup to track the satellite arc you will neve have all of the satellites working, some will work and others will not.

i have never adjusted my location from where i am to something else, if the dish is not tracking correctly, fix the dish not the box.

c519152c4ad796fdab26.jpg

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Well there are two different latitude I have 51.21 and 51.12 and longitude 1.233 and 1.388 as I got it from the motor manual and dishpointer.com so it confused me.

Do I have to get the setup for the dish and motor correctly that tells me from the motor manual or from dishpointer.com?

Yeah I agree with you the dish is not track the satellite as I did changed it in my receiver settings that it does nothing.

When I get someone to do it for me to adjust the dish for the 0.8west, will all channels works for all satellites as I won't lose it?

I have only put the wrong latitude and longitude in the receiver as my sat installer told me to change it.

Quote from claihew

grrrrrr!!! I am not a mind reader, you should have said I could get canal 9 hd before he adjusted dish!! You dont say how you opened that channel, you dont say what footie you want. etc etc.

You have to grasp that we are trying to help you, you may not even need 30west, so give a bit more information, how are you opening the channels etc. I am beginning to tire you should have insisted that guy used 0.8west.

Yeah I should have said it. No I don't need 30 west as I can only get from 30east to 27west. I'm going to find someone else who know what to do.

However, I have just check on the manual and realised that my sat installer did not make a mistake as he have set it up correctly.

In the motor manual it say that when the latitude is 51,the motor elevation should be 39 degree, motor angle should be 7.4 degree and dish elevation should be 22.6 degree.

Please see the picture

Quote from claihew

Chris.

You are going through a steep learning curve and if you can get 0.8west by adjusting USALS then he should have got it but he does not know how. Those flats must be very high or right on top of you. Did you try with the adjusted usals. You can fiddle about with positioner but you cant save the settings. I'll tell you later how to use it.

Who do you want to see in the footie ie name the team or teams. All the footie is on 19east or 13east, 30west does have portugese etc.

With regards to canal 9 HD , although you have have setting for 0.8west in your box there is more than one satelllite at that location and those sats are for Nordic countries, NORWAY, SWEDEN, FINLAND and you only get them because of spillover and mos tof them are encrypted in CONAX or Videoguard.. I can get most of 0.8west but I cant get Canal 9 HD.

Here's another lesson. Each sat has a footprint and that means it reaches a certain area of the earths surface. There are a few websites you can use but I use lyngsat.com. So I went there and used the frequency to find canal 9 hd and I then clicked on the column that shows footprint. Here is the link

https://www.lyngsat-maps.com/footprints/Thor-6-K1.html

The numbers represent the power of the signal and underneath it shows the dish size required to receive them , look closely and you will see why you cant get canal 9 hd.

Are you aware that all those channels that show football are encrypted? That means you need a card to unlock them.

I am going to watch the footie at 8 west ham v aston villa so I wont be here until half time.

Put the correct usals back in and go to 13 east and look for al jazeera hd and tell me the signal strength. Then tell me channel 5 on 28 east, then al jazeera on 19 east.

Better still use the channels from the list above and compare signal levels. have you got official cards?

NB You lnb is no good for hard to get signals either.

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Yes I have try to adjust usals. Can you help me how to adjust usals to get the signals for all channels in the 0.8west?

Not true. I have canal 9 hd working before the installer adjust it.

Do you mean should I change it back to 1.238 longtitude?

No it is not true my LNB is good and strong enough to signals for the channels, but the dish adjustment is the problem.

Quote from jenseneverest

The dish is clearly not setup right.

The installer is a joke

I agree. I think I should do it myself.

I don't have a ladder so do you know what I need to do?

Quote from georgeflu

you are living in 1.238 , so the closer satellite (and close to the point zero) is 1.9 .

when you asking your receiver the 1.9 satellite, your motor/dish is on the totally center? (zero point? or half degree from it.)

I am not sure how to answer this.

Quote from urie

chris0147 you are paying him to setup dish to the way you want it not the he wants it.

I know, it is taking the piss as he don't know what he is doing what I want him to do. I wish I had a big ladder to climb up the wall to do it myself but it will cost me more than £100 to buy a ladder as I would be mad.

Quote from claihew

Well that's a bummer. He should have used 0.8west and then when he got those channels you would be fine. I hope he did not charge you more as he does not know what he is doing. You can use any sat to setup usals but if you dont start at 0 and then drive the dish to the satellite you want to use and then move the whole rig, ie dish and motor. Did you show him the list of sats that are possible with 80cm dish. ??

Can you name that block of flats near you?

Yeah he should have but he said it make no different. No he did not charge me to do the job. Yeah I agree with you he did not know what he is doing.

I tried it but he didn't have time for it as he is too busy working on my dish to get it perfect setup. I have asked him to adjust it to 23 degree but he said he can't adjust it because of my area and if he adjust it I will lose all of the signals. He said he have perfect setup on the dish with correct degree for the elevations and latitude so he can't do no more.

So I am going to start on 0.8west to make adjust. I have changed the longtitude from 1.238 to 3.238. Nearly all of the channels got signals but some channels have got no signals. Do you know what I need to change for the longitude??

I have asked him about 30west and I can't get Portuguese channels due to blocked by the flats so there is nothing I can do.

Quote from claihew

That signal is perfect for 28 east. When you get set up on 0.8west using al jazeera and gospel channel, then check the sats you are going to need most. 30west, 13east, 19 east, 28east. If these are ok then rest will be ok. Show that installer the list of sats above that are possible with an 80cm dish from your location. Dishes and lnb's and cabling and receivers can affect reception. Especially lnb but you should get enough signal to view the sats you need. You can check all your sats before he calls using the list above as provided by jon.

BUT I still worry about those flats!! Best of luck and hope you get sorted.

My sat installer came to my place today and he have adjusted it, so he got it working when he use 19.2east using with correct longitude and latitude.

I have tried to tell him that I have to use 0.8west first to balance it but he said that when he adjust it all channels should work but some channels you can't get it as it will get blocked so you have to pay.

When he left I can't get the signals for 0.8west so I have changed the longitude from 1.388 to 3.88 nearly most channels are working but some channels have no signals, e.g canal 9 HD, some c more channels have no signals. Do you know what I need to do?

My sat installer said that I need to adjust on the receiver as I need to go on positioner setup and move the position between east and west to improve the signals.

When my sat installer come on Monday, I move the dish to 0.8w and if he adjust it that I get the signals and I move to 28e that I get good signals, what satellites should I go after 28e?

Sure.

The signals is 99%.

The skins I use is called slyk1-hd.

I got it. I will show it to him when I see him on Monday afternoon. Yeah I will do that to put the correct settings for the usals before he come.

I will move the dish to 0.8w to 28east, if I receive the signals what satellite I should go to after 28east?

Yes I did told you the image I use is openatv 6.4. And yes I did setup the box to myself.

Quote from claihew

Read carefully and go slow, go to dishpointer.com, put in your post code, and if you use a zip code then you are not in UK, zip codes are in the USA!! When you put in your POST CODE look across and click on motorised, you are using a sat motor, the word motorised is next to all satellites, move your cursor on motorised and a hand appears, click it and motorised appears, click the small arrow on right and menu opens, scroll down to motorised and select motek sg 2100, this is equivalent to your motor, now click on search and then scrool down to the bit that says dish setup and that shows what the elevation on dish should be. When I did it FOR MARKS AND SPENCERS in DOVER IT CAME BACK AS 23%.

Please do that now and report back. If you are confused say so. The picture of your motor does not show the markings clearly enough but installer said 39 and that is correct.

I have put my zip code and it say my dish elevation should be 23% but i can't find where is the motor elevation?

Quote from claihew

cf7c65803c23cae48c69.jpg60f9be.jpg8ec193fd.jpglinuxsat-support.com/cms/attachment/157936/linuxsat-support.com/cms/attachment/157933/linuxsat-support.com/cms/attachment/157934/When you put your post code into dishpointer and selected motorized etc it will give you dish elevation and motor elevation.. you should show that to sat installer.

Here is a pic of your dish elevation. Note the arrow on dish, by my eyesight it is pointing at just fractionally beyond 20. Between 10 and 20 it looks as if there are 4 steps so each step is 2.5. I have put in an indicator where dish should be 30 or therabouts. Look at pick of motor, that arrow is elevation indocator and it looks like 39.

If he comes back he should really have fitted an L bracket and that way he can get 100% upright.

If you a channel listing loaded in your box he could have gone to each sat and checked, then you could use the list above to compare signal strength.

Are you beginning to get the picture!! The bracket I have posted looks a little like one you are uisng and its tricky to get this 100% accurate.

Look closely at dish setup this is as if you were putting a motor system up at MARKS & SPENCER in Dover and I don't know how far your are from there. The dish elevation is 23 and he has yours at 22.6 apparently but .... where are you getting 30 from??

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My sat installer is coming to see me on Monday. When he come I will show him the dishpointer.com so hopefully he will have a look on my dish and motor and adjust them to get all signals to work again.

Just make sure that I do this when he come on Monday. I move the dish to 0. 8 west, I put the correct latitude and longitude in the receiver so he would see the problem with the signals?

When I get the signals for 0.8west, do I need to move the dish to 30 east and check for the signals before I move to 28.5east and so on?

In the picture is my dish elevation is 20 degree?

If so is that too low or is that correct?

And in the 2nd picture is my motor elevation is 39 degree?

I need you to tell me as i am not sure what is the correct reading for my dish elevation and motor elevation. I just want to ask you to make sure so if you see he make an error please let me know so I will tell him and let him know. But if the problem is still exist then I will ask him if I would need to get L bracket if it would help.

I got 30 degree from dishpointer.com when I put my zip code and when I selected the satellite.

Quote from claihew

Exactly but it has taken ages to get where we are at and if the guy cocked up in the first place as the OP does not know what's what we may as well help him so when installer calls back they can show that they know a little bit.

Chris you have confused the hell out of us. Can you just answer these few questions.

1. Did you pay for motor, dish, wall bracket and was it for a motorised set up to get 30west to 39east?

2. When the installation was done did installer show how to move dish from sat to sat?

Now go to dishpointer .com put in your post code, look to the right and click on motorised now use arrow to scroll down to SG motek SG2100, now click search and then scroll down to where it says dish setup data and that's what the guy uses. I did it for CT16 1SZ = m&s in dover.

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How I can confused you?

1. Yes I did pay for the motor, dish, wall mount and I am not sure what you mean by the motorised setup from 30west to 39east. If you mean if I have setup then no I haven't done it.

2. No he didn't show me how to move dish from sat to sat. I will have to do it myself.

However, I have spoke to my sat installer he said that he have setup the dish elevation as 22.6 degree and 39 degree on motor elevation. Can you please check on my pics to see that if the dish elevation is 22.6 degree and motor elevation is 39 degree?

My sat installer have also said he will let me know tomorrow when he can come down to have a look for me as I need to get book in.

Quote from claihew

Thats perfect. You were set up on 28east as if it was a fixed dish. Call him back and can you do a pick of dish at 0.8w and with the correct usals. When you doget him out have dish on 0.8w and use those 2 channels to fine tune. While he is at the dish you could ring him and call out meter readings. Print out that list of sats above as well. It should take him all of 2 minutes.

On the dish you will see an arrow pointing to elevation and on the motor look closely near the nut on right hand side you will see a little arrow thats the pointer for the motor. It looks like the word is elevation so motor is set at 39 and on the the other side it will say latitude so that will read 51, same as your usals setting. Elevation and latitude are the same thing.

You are nearly there.

BUT do you have any obstructions ie have you a clear line of sight to the sky all the way round. ?

When he fixes dish move to 30west and then to42 east these should both be good and the rest will be fine.

You should have learnt a lot by now. The reason you would use a channel settings for a motor by hannibal is that he has gone to the trouble of scanning in all the channels on all the sats and it saves you the trouble.

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Thanks, I'm going to contact him. In the pics do you know what is my dish elevation and what is my motor elevation?

I am not sure what the readings is so you will know better than I do. I need to know what the readings is so I will contact him.

And also do I need to change L bracket??

As for the print out, what do you want me to do to print out the list of sats as I don't get it?

When I get him to come down, I will tell him to adjust the motor elevation to 39 degree and adjust the dish elevation to 32 degree only if both elevation are too low. d I will get him to adjust the motor latitude to 51 only if the latitude is incorrect. I will also make sure that my latitude and longitude settings are correct in the receiver settings before I get him to come down. Please correct me if I am correct.

As for the obstructions, yes there are building close to my house which have 3 floor of flats so it could have blocked me to get the signals for 30w. If I get the dish elevation and motor elevation correct I won't get the signals for 30w or I would still get it?

I have attached a picture for you to see for better view so you might know if I will get the signals or not.

I have been learning this alot as this is the first time I have done this as i have never done this before so I will know what to do in the future.

Quote from claihew

Chris

If you can see motor clearly do a few close up pics and same for dish we can zoom in and see settings. You motor may have been set up for east only. The pic you posted looks as if its on 28east, what figures do you get for bbc, itv, ch4. Is 30west really important?

Who was the installer?

Yes it's for 28 east when my sat meter did it for me. I will contact him today to get him to adjust it.

There are only few settings I have already taken the pics but I don't know what the latitude is on the motor. These pics are for dish elevation and motor elevation.

Quote from claihew

try the al jazeera as well AL JAZEERA ENGLISH - 12418 V 28000

I suspect that my dish elevation is low as it is 20 degree. I'm getting no signals when I am using 1.33 longitude as I've saved in the motor setting, so when I changed it to 2.33, I can get the signals. I think my dish elevation need to adjust it.

And my motor elevation is 30 degree as I can confirm it so it should be 39 degree.

Do I need to contact sat meter to ask him to adjust it?

Quote from claihew

try the al jazeera as well AL JAZEERA ENGLISH - 12418 V 28000

No signals.

Quote from claihew

have you tried the gospel channel?

Yes, only got 46% of signals.