Quotewhat do you mean by extract your image to the key, I have format the usb stick with hp format tool and loaded vix image and still no joy,
The image normally comes compressed/packed (.rar or .zip format)
You need to extract out the file to load it onto the key.
Winzip, 7zip, winrar should be able to accomplish it.
When asked what directory you would like the extracted file to be placed in, just select your drive key letter.
