Vu+ Duo - works for one day, then just red light on front.

Lo there.
Relative newbie here. Vu+ Duo clone arrived Monday and worked fine.
Configured it all for USALS motor and locked onto satellite.
All seemed to be going well. Left it overnight to pull 7 day ePG. Next day time was displayed on unit, but locked.
Power-cycled and all I get is red light on top left of display. No power to anything else including case fan and front and back USB sockets (so can't flash)
Checking on PC, the FAT32 USB pendrive in back had the EPG files on it from 2am. So this issue happened after then I assume
Checked and re-seated all power connections inside box.
No obvious bulging to any capacitor on PSU or motherboard, but as this is new box, would not expect that.

Power is coming into box as case is warm to touch and has red light on front., but as I say fan is not running - nor anything else much.

Someone on other forum mentioned there might be a way of getting a feed via the included RS232 lead/adapter to pull log files? If so, how?
Also any other advice (that isn't "shouldn't have bought a clone" or similar ;) ) would be appreciated.

Cheers

Sorry, didn't mention, No, not really an option.

Unit came from Hong Kong distributors. It was obviously cheaper, but the risk is there that its bust, which it now is.
Return shipping costs to HK are prohibitive.

I have asked for a new PSU and Fan to be shipped (in case they are the issue) but distributor is not currently replying.

Quote from master G

Hi meggiedude, your first post should have been HERE - Introductions.

Take a look at this guide HERE - How To : Bring Alive Your Bricked Vu+ Duo.

Oops, Sorry, I have no manners.
OK, I'm on the case.

Thanks.

Quote from mrgmx

Hi there,

Try Master G method first but where/how did you buy?

Was it through a well known trading site Ali**** ???

Your goods should be under warranty failing that how did you pay?
id cancel/request cancel payment if he isnt responding to the issue!

Few months down the line you may understand but received MONDAY ???

Let us know how you get on

Display More

Connection via the serial port did not work. Will not update anything.

Well it wasn't via Ali****, but it was probably via the same source i.e Mix**shop in Hong Kong, and paid for via Paypal.
The issue here is that if they say I have to return the item from UK to HongKong then I will pay a veritable fortune to get my cash back.

Quote from annie12

Have you tried dissconecting from the mains then restarting,, try a differant image,
had this before .. to flash image you must use the front usb slot.

The USBs don't show any power (front or back). The only sign off life is the red light on front. Even the fan is not spinning

Ok, here's the wierd thing.

The serial connection would allow me to upload the Secret DUO-120229.bin file via serial port if I pressed go immediately after turning the machine on - like less than a second.
The same applied when I ran the updateallflash.exe. It "seemed" to complete OK.
I was therefore expecting the USB's to be powered when I next booted. - Nope.

What am I missing here, and how do I do that putty stuff?

Bit lost now.

Is this still looking H/W related?

Yep, thats what I keep coming back to.
No I don't know anyone with another Vu+ unfortunately :-((

Well it was direct from distributor in Hong Kong. My own fault for going on the cheap (albeit on a recommendation from a forum member)

Just tried re-flashing - massive spark, burning smell etc. So PSU is now toast.

Bought using Paypal, so if don't get indication that they will supply PSU in next few working days ( I asked for this on Wednesday), will start dispute to get money back through Paypal
TBH, the concern here is that they demand I send the unit back to them. It'd be cheaper to get a new PSU. That is of course assuming the PSU discharging has not damaged something else.

No t'wasn't you mate - from another forum.

Got bored waiting for response from HK distributor/factory, so raised Paypal dispute.
Bearing in mind I had not had a reply to my 3 emails, a few hours after initiating dispute got a response from said distributor

hello
what is the problem for the box ?
why make dispute on paypal ?

Funny that