Software update - no internet

There is 1 reply in this Thread which was already clicked 613 times. The last Post () by abu baniaz.

    I have a Pi-Hole DNS and when I test the network settings, everything works correctly. But when I try to go to "Setup" -> "System" -> "Software update" -> "Software update" It gives me a message that it doesn't have internet access. However checking my firewall logs, the Gigablue UHD UE 4K is trying to access 8.8.8.8 and is failing as this is hard coded into the software. Can this be changed to use the local DNS server it uses for everything else please? Or do I have to manually update anything else?


    I am running the following software


    System OE:OE-Alliance 5.4
    Firmware version:OpenViX 6.6.001 (2024-06-04)
    Kernel / Drivers:4.1.20 / 20200723

  • master G

    Approved the thread.
    • Official Post

    People who block Google's DNS server or reroute their traffic to use a different DNS server will always get this problem. Some people who have their receivers behind VPNs also encounter this issue.


    The code really should be changed to check that you can access the plugin server or Google. It is an internet connectivity test. So long as the ViX coders consider being able to reach Google's DNS server the same as being able to reach Google, this will never change.

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