Wetek problems since day 1

There are 9 replies in this Thread which was already clicked 1,545 times. The last Post () by dude-nl.

  • Hi guys,


    Because little or none support from Wetek I ask my questions here.
    Wetek DVB-C
    Ziggo Netherlands
    OS: Wetek 1.1.4 and OE 5.95.2
    Installation within 2 meters of main TV output, al high quality satTV cables (Hirschmann and Kolka).
    Previous: 3 dreamboxe wich worked flawlesly even splitted in 3.


    Problems (Tvheadend as Wetek Theater):
    Not finding all channels
    Artefacts
    Lipsync
    Some channels won't buffer or stays black (sometimes aftre reselecting it works)
    Remote doesn't work (right button sometimes misspress and wont respond)
    All on FTA channels!


    Theater:
    Bad channellist/EPG guide


    OE:
    Freezes once every few hours


    Did several fresh clean installs without solution.
    Tried also all devel builds, including the builds of Troy and Guru


    Wetek support isn't answering my emails (accept first time with answer they gonna look in to it).


    They say it's a problem with Ziggo (provider Netherlands) and the device.
    Can someone help me out here?


    I'm out of options. I reported the problems from day 1 but now they are tellijng that the 14 days send back policy expired for me. So sad because the kept telling me to try new things and give logs...

  • there is another option


    sell it


    DO NOT SELL IT , cant tell you whyy but all ill say is this.......





    ......................... what you are waiting for is here , 95% ready for normal use running of Sd-card as low as 2gig ;)


    keep the faith and you will have everythung yah looking fr very soon , and if im honest i have seen tis device run about 5 systems now in every on oh em.
    I HAVE NOT BEEN LET DOWN YET , only thing ii see is a problem is having booting for Sd-Card when anything other than WETEK O/S is installed in nand
    this needs sorted everything else is there 93% just the fact that bootying from Sd-Card is shit from anything else rather than wetek :)

    PM for support 0nly with a Link to Y0ur
    P05t w1Th Wat5 up 0r 155u3 thaT5
    B33N ....... P05T3D


    0D3R PATCH3D 3H ;)
    much <3 th0ugh in d0 a5 Ab0v3
    1n Wh3n 533N r3plY n PM n 58PP0rt G1v3n ;)



    "I'm against Piracey so please DONT ATTACK SHIPS"
    :p

  • As Honcho says stick with it,you'll get a lot of help here.


    spec wise there tiptop ,


    now lets get into em


    DROID done dar EPg tis ist crap theater obv


    OpenElec slow zap, no auto update chans
    navix,1chan,icefilms,genisis,shoutcast i know i not gotmilkdrop sorted but hey i listen no look :P


    E2 ???? :) :) :) :)


    work key yerself its a logicbasedkey ;)

    PM for support 0nly with a Link to Y0ur
    P05t w1Th Wat5 up 0r 155u3 thaT5
    B33N ....... P05T3D


    0D3R PATCH3D 3H ;)
    much <3 th0ugh in d0 a5 Ab0v3
    1n Wh3n 533N r3plY n PM n 58PP0rt G1v3n ;)



    "I'm against Piracey so please DONT ATTACK SHIPS"
    :p

  • Another day another try.
    Fresh installed everything so 100% clean.
    Kodi LiveTV freezes after few hours of watching. In VDR and tvheadend same problem
    Sometimes lag while controlling it of 10 seconds (short freeze)
    How longer it's on how more artefacts while watching channels and how more lipsync problems


    Same problem on: 5.08 and 5.95.1 and 5.95.2



    I hope I can test e2 somewhere. It thats is running good, I'll keep it (if Kodi is also running then, otherwise I can keep my dm800).
    But I'm pretty sure it's faulty...
    Now how to get it tested because wetek.com won't respond... :(


    I really trust you guys on your opinion.
    But I'm frustrated right now and feeling let down by Wetek.com
    I expected good services (that was the story) but that seems a hoax.


    I'm realy hoping E2 will come soon but can't let my wife and kid wait for weeks. Every advanced user is waiting for E2, but a lot are doubting if it's comming soon. Seems more like months/years then weeks...
    But I keep my fingers crossed...


    If someone can help me out how to reduce the artefacts and get away of the total freeze in Kodi after few hours, I can keep it...


    - - - Updated - - -


    there is another option


    sell it


    This was very helpfull, thank you...

    Edited once, last by dude-nl ().

  • Quote

    Every advanced user is waiting for E2


    Not that I would consider myself an advanced user, but I know my way around this box and yes it has its faults
    but not as many as other androids out on the market ( I have several androids to compare with)
    The problems you are encountering seem to be very rare and unique.
    I mention this because I haven´t read anywhere of such serious problems.
    As I wrote, yes, there are problems, but that´s usually down to user error not the machine.( like most machines)
    Not for one minute suggesting this is true in your case but to be considered..
    In fact I only recall of one particular user who, with hardware problems, contacted VVetek and was sorted within days..
    By the way I too would like to try out an E2 image on it( if I ever get the time) but only for experimental pruposes...
    The only advantage I can see using E2 would be to use it as a server¿?
    Surely it must be still under guarantee? then return it to the seller..

  • I don't think the wetek has been that great either to be honest.


    My box wouldn't scan for channels in wetek theatre or kodi, I emailed and they requested a log from the box. Wetek then sent a replacement tuner which made no difference, then finally replaced a box with one that worked. No real complaints about the process but I'd guess hardware problems aren't that rare.


    I gave up on android pretty quickly and switched to openelec 5.05 running with TVHeadend, this was great for a long time aside from lipsync problems which eventually pushed me to upgrade. 5.08 has been absolutely awful so far, I'd be lucky if the box runs for an hour without freezing and needing the power pulled out.


    I do think it's going to be a good box, especially when e2 is ready but it feels like lot of hassle at times and probably not suited to those who don't have the patience for it.

  • After trying all images out there I'm sure the box is faulty.
    But how can I claim warranty if they just ignore my requests :(


    I think the box can be good but I'm still doubting about the hardware.
    The Wetek has problems with streaming (as media player) big Bluray files.
    I guess thats because of the combination of the CPU and the 1gb ram...


    I've got 2 android boxes running with 2gb ram and in kodi it works flawlesly.


    The tuner is gaving me artefacts, thats not a software problem but 100% hardware cause in every OS or image it's the same.


    Has someone a dvb-c tuner of the wetek that I can test? Just to see if my tuner is bad...?


    p.s. even Youtube / missed programs through internet / streams are giving me lipsync problems.
    Or it's not fast enough or its faulty...

Participate now!

Don’t have an account yet? Register yourself now and be a part of our community!