WARNING!!!!!!
Whatever you do dont bother calling Sly!!!!
I just rang them about the channels I was getting No signal for, I also mentioned the other 5 channels that didnt work.
There Technical department dont have a clue, when I gave him my boxversion number he was shocked as he hadnt seen one of those for months.
They then tried a few technical things and got me to reboot my box.
Well guess what, I now have no HD channels, all channels are saying wrong card.
He tried to get them back but alas no such luck.
He then tried selling me a new box saying mine was too old and out of date! I told him I was being offered a Free box last week, so now Im waiting for a call back to clarify.